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| Strewn Petals Blusher by Mint Lola |
It was the perfect accompaniment to the retrolicious dress I'd found on ModCloth, for our upcoming courthouse wedding in Portland. It captures the romance and loveliness we're looking forward to.
Even the description, "A smattering of gems and florets adorns this veil without obscuring the beauty of the face." This is my dream world you're speaking of, BHLDN!
Not only was it the perfect veil (along with the pale blue vintage gloves and sparkly glitter Kate Spade Keds shoes), but it was 75% off (sale on sale). Clearly, this was the veil meant for me, in every aspect.
And then when I opened the shipping box, it was nowhere to be found.
Cue devastation (or some form of that feeling). I could've understood if I'd received a dreaded cancellation notice via email, but I had received a shipping notification, and twirled around in delighted anticipation when the box had arrived on my doorstep!
And then, yet another bit of happy serendipity. As I was moping about the loss, and finally had the courage to share my disappointment via FB and Twitter (how very millennial of me!), by sheer chance, a PR/Marketing manager with BHLDN happened to be sitting two rows in front of me at a conference in NYC -- and turned the whole sad sack situation into one of the coolest, happiest turn of events possible!
Kelly went to bat for me, contacting all of the BHLDN boutiques, and managed to track down the missing veil! Then she took it to the next level, letting me know BHLDN was gifting it to me, and that it was winging its way to me via UPS.
Christmas came early this year, and I've my new Christmas/BHLDN angel-elf, Kelly, to thank for it! Such a lovely story to share going forward, about one of my favorite lifestyle brands and companies taking it to the next level, and surprising me with the best customer service I've enjoyed!
They've earned a fan and loyal BHLDN evangelist for life...
Hip Hip Hooray for Kelly going the extra mile to help find and have delivered the gorgeous birdcage veil! And a big heartfelt Mahalo to BHLDN for gifting this "veil of dreams" to Mika, as she is both a huge fan and supporter of anything BHLDN and Anthropologie!
ReplyDeleteHip Hip Hooray for Kelly going the extra mile to help find and have delivered the gorgeous birdcage veil! And a big heartfelt Mahalo to BHLDN for gifting this "veil of dreams" to Mika, as she is both a huge fan and supporter of anything BHLDN and Anthropologie!
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